When you think of self-storage units, outstanding customer service probably isn’t one of the things you’d typically expect. If you’ve ever rented mini storage from another company, you may have had to go to their office, during THEIR business hours (which may very well be when YOU have to work!), stand around and wait ’til they’re done with other customers, then deal with a less-than-enthusiastic clerk who took your information, and your money of course, then barely thanked you for your business.
That’s NOT the way that Ames West Side Storage treats our customers! We know that you’re busy, and that you probably have a whole list of things that you’d rather be doing than finding a storage unit to rent. For that reason, we’ve made a significant investment in the latest technology, which will make your mini storage rental experience surprisingly satisfying!
The core of the process is our automated attendant, MEGAN. We’ll tell you more about “her” in an upcoming blog post, but for now, we wanted to share some photos of the kiosk building being built. We’re only a few weeks from our Grand Opening!